Legal
Refund policy
Last updated 28 October 2026
Tulu Sign is a product of Tulu Tech. Refunds are issued by Tulu Tech.
Cancelling
You can cancel a paid plan at any time from your account. You keep the plan until the end of the period you have paid for, and you are not charged again.
Refunds
If you were charged by mistake, or charged after cancelling, email [email protected] within 14 days of the charge and we will refund it.
For other requests, contact us within 14 days of a payment. If you have not sent any documents in that period, we will refund it in full.
How refunds are paid
Refunds go back to the card or account you paid with. They usually appear within 5 to 10 working days, depending on your bank.